Edward Lowe

Principal Technical Program Manager

Oct 2025 – Present · London, On-site

• Working as part of the Prime Video Core TPM team delvering cross-functional programs.

Executive Director, Program Management

Jun 2023 – Oct 2025 · London, Hybrid

• Led the Program Management team in Technology for Chase UK, managing four program managers and four contractors.
• Established the retail bank's strategic roadmap and a common reporting framework across all 22 initiatives — prepared subsequent reporting for UK external regulators.
• Migrated 2 million+ customers and 1,000+ contact centre agents to Amazon Connect Chat platform with minimal downtime.
• Implemented Discover Hub, a new tab on the Chase UK app, working across 10 engineering squads, marketing and content.
• Administered JIRA and Confluence for Chase UK — 1.2m pages and over 1.4m tickets.

Director, Head of Agile Delivery

Jan 2023 – Jun 2023 · London, Hybrid

• Led the agile delivery practice across Babylon — line management of 11 Agile Delivery Managers across 21 engineering teams.
• Ran C-suite executive ceremonies driving key decision making for the CTO, CPO and CISO.
• Created a centre of excellence that defined the operating model for agile delivery and drove more metric-driven reporting.

Lead Agile Delivery Manager

Feb 2022 – Jan 2023 · London

• Led six ADMs across 13 domain teams in the proactive care business department.
• Delivered the MyHealth product (medical health tracking using wearables) into the US and UK markets.
• Delivered Agile training for the 500+ person Product and Tech organisation.
• Redefined client onboarding process to improve efficiency and achieve scale.

Senior Agile Delivery Manager

Jun 2021 – Feb 2022 · London

• Led redesign of the US marketing website in three months ahead of the company's IPO — increased CTA click-through by 20% and time on site by 34%.

Agile Delivery Manager

Apr 2020 – Jun 2021 · London

• Rolled out new CRM to Canada, US and Singapore, supporting communications with over 2 million new customers.
• Procured and migrated the entire company to a new enterprise content tooling stack, deprecating the previous vendor.

Technology Consultant

Dec 2018 – Apr 2020 · London

• Scrum Master / Agile Coach for Android app development across 5,000+ stores for an S&P 500 Off-Price Fashion Retailer, using SAFe.
• Delivered the first Azure PaaS application at an S&P 500 Retailer — achieved 25% cost saving by automating the allocation process.
• Trained 50+ individuals in SAFe methodology; qualified to teach Product Owner, Scrum Master and LPM.

Management Consulting Analyst

May 2016 – Nov 2018 · London

• Managed IT rollout across 100 stores and 200 Click & Collect points for a FTSE 100 retailer — those stores performed 9.8% above average.
• Developed Tableau dashboards for the RBS 6 Nations, used by The Telegraph, The Times and the BBC.

Strategy and Finance Advisor

Jan 2016 – Apr 2016 · Zambia (DfID scheme)

• Strategy advisor for a social enterprise bringing affordable solar power to Zambia's poorest areas.
• Helped achieve a $2m funding round, enabling Vitalite to expand to more areas of the country.